/ / Is VoIP for Me?
November 19, 2016

VoIP or Voice over IP involves the delivery of voice over the internet protocol. A VoIP phone connects to the internet via your router, and allows calls to be made over that internet connection. Cisco SPA Handset compatible with Perspective's hosted cloud phone system

Our Hosted Voice Solution uses the same principle, but connects to a hosted PBX located in our London datacentres. This means that not only can voice calls be made over an internet connection, but you also get full PBX functionality. Many business features like Call transfer, music on hold, IVR, auto attendant, Call conferencing and call divert etc are all a part of the service making our hosted voice solution very much a business grade service.

With our Hosted Voice Solution there is no need to purchase a costly on site PBX telephone system. Instead, you would access our Hosted Voice Service, almost like any cloud service of which you access via the internet. This means that with our Hosted Voice there is very little capital expenditure to take into account. Instead you pay a monthly user rental for the service which of course is 100% tax deductible. This makes VoIP a very economically viable option for any businesses.

Is VoIP Suitable for my Business?

VoIP has been around for many years but has not really taken off the way most originally predicted. There’s been a lot of bad press with VoIP especially in it’s early days, the reason behind this tends to be the way the service was delivered to the end user. There were and still are thousands of companies out there accessing a Hosted PBX over unreliable connectivity and as a result end up with poor user experience and in most cases result in converting back to traditional telephony with an on site PBX. Ultimately, your connectivity is incredibly important to support any kind of cloud or VoIP service, whether that be Business VoIP, Cloud, Hosted PBX, SIP Trunking. They are all services that rely 100% on stable, reliable connectivity. That’s why At Perspective we will only suggest VoIP as a viable option if we can ensure it is delivered over a connection that is reliable enough to support to the service, preferably with adequate service level agreements.

The Benefits of a Hosted Voice

  • No CAPEX
  • Full PBX Functionality
  • Flexible
  • Scalable
  • Future Proof

If you think VoIP could be right for your organisation, or would like to find out if a hosted PBX is commercially viable compared to an on site system, then please call us on now or email comms@wessextelecom.co.uk